Protect Yourself & Others from COVID-19

Access to Medication

There are currently some supply chain issues for some medicines in New Zealand. The pharmacy will advise you of any issues at the time.

IMPORTANT: For the protection of other patients and our staff, if you are feeling unwell or experiencing possible symptoms of coronavirus please refrain from visiting our pharmacy. We can help you over the phone and can deliver your medication contact-free to you at home. Contact Us.

What are the symptoms of COVID-19? 

The main symptoms of COVID-19 are: 

  • a dry cough.

  • a high temperature (at least 38°C).

  • shortness of breath. 

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu.  

What can I do to stop COVID-19 spreading? 

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

  • Wash your hands with soap and water often (for at least 20 seconds). 

  • Avoid close contact with people who are unwell. 

  • Avoid touching your eyes, nose or mouth.

  • Avoid personal contact, such as kissing, sharing cups or food with sick people. 

  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs. 

  • Stay at home when unwell.

  • Call Healthline on 0800 358 5453 if you have any symptoms or have been in casual or close contact with someone confirmed with COVID-19. 

What if I think I have symptoms of COVID-19? 

If you arrived in New Zealand in the last 14 days, you should self-isolate for 14 days from the date you departed the last country you visited. 

If you have been in close contact with a confirmed case of COVID-19 you should self-isolate for 14 days from the date of close contact.  

This means: 

  • Immediately limiting your contact with others by practising self-isolation. What is self-isolation? Read more here. 

  • Call Healthline 24/7 on 0800 358 5453 and follow their advice.  

  • Refrain from visiting us in-store at the pharmacy. We will be happy to take your phone call, respond to your emails or to deliver orders placed here on our website or over the phone for your prescriptions.  

We know from other outbreaks that self-isolation is effective, and most people are good at keeping themselves – and others – safe and well. 

More info 

Check out the official updates and information from the New Zealand Government.

Follow the Ministry of Health’s guidance on coronavirus.